Mistakes Do Happen. We Have You Covered
ConfirmFit is a BlindsHub.com exclusive warranty that allows our customers to have complete peace of mind while measuring the products they want from us. We understand that sometimes you could make mistakes while measuring and we therefore allow a remake at very little cost for you.
*We can only remake your blinds to a smaller size (be it width/length). An alteration fee of RM50 applies to all blinds. If your desired size is bigger than what you've ordered, we cannot remake it for you. You need to place a new order for a blind of bigger size.
- The product complaint must be made to our support team within 30 days after delivery of the package. Only same product can be exchanged/remake.
- Applicable for alteration to a smaller size only.
- Money back refunds are not covered under this policy. All blinds are custom made as per your measurements given, we do not provide refund. The only case we provide refund is when the blinds/shades we sent is different from the orders submitted.
- You have to pay for shipping back to our factory however, after remake, we will ship back to you for free