Mistakes Do Happen. We Have You Covered
ConfirmFit is a BlindsHub.com exclusive warranty that allows our customers to have complete peace of mind while measuring the products they want from us. We understand that sometimes you could make mistakes while measuring and we therefore allow a remake at no cost for you.
*We can only alter your blinds to a smaller size (be it width/length). An alteration fee of RM50 applies to all blinds. If your desired size is bigger than what you've ordered, we cannot alter it for you. You need to place a new order for a blind of bigger size.
- Limit one remake per item and 4 item remakes per household per lifetime. However, we could still apply the ConfirmFit™ guarantee policy if the error was our mistake and defy the one remake per item.
- The product complaint must be made to our support team within 30 days after delivery of the package. Only same product can be exchanged/remake.
- Changes within the ConfirmFit guarantee are limited to only mount and size.
- Applicable for alteration to a smaller size only.
- Money back refunds are not covered under this policy
- You have to pay for shipping back to our factory however, after remake, we will ship back to you for free.
Not Covered Under This Guarantee:
The ConfirmFit™ guarantee does not cover any of the following;
- Light blockers
- Any product that was ordered out of our recommended sizes and specifications.