Guarantees & Return Policy

100% Satisfaction Guarantee

We believe that our customers are the backbone of our business. Therefore, Blindshub’s top priority is to fulfill our customer's orders with guaranteed value and satisfaction.

Which is why we offer an insured 30 days return with no additional charges on your end if you’re not comfortable with the style, color or quality of your blind, shade or shutter.

Our return policy will guarantee you peace of mind without any hassle. You can read the details of our satisfaction guarantee here to ensure your order meets our qualifications.

ConfirmFit Warranty 

Measuring your blinds is a walk in the park. You don’t have to worry about improper measurements made by you.

ConfirmFit, a BlindsHub.com exclusive will assure your process with ease and provide warranty. You can read our ConfirmFit warranty policy right here.

14 Day Price Guarantee

We care about our customers, which is why we always come up with offer’s that will help them purchase high-quality blinds, shades, and shutters with minimal cost.

Whenever a product that you’ve recently purchased goes on sale, you can conveniently call us at 03-62596222 and we’ll guarantee you a refund of the sale difference!

So, if you recognized that your product has a lower price within 14 days after your purchase and has the same options as your original order, you will be eligible for our 14-day purchase guarantee!

You can check our matching prices at Blindshub.com and we’ll give you credit for the difference in price, plus tax without any delays.

CHANGES, CANCELLATIONS, AND REFUNDS

One of our top priority is to manufacture custom made high-quality, durable products that will meet your specification standards. Which is why they’re not applicable for resale in the ordinary course of business.

We advise that you are sure of your decisions before your conclude your purchase in order to avoid any drawbacks.

Our customer service will assure you an ease of mind if you decide to change or cancel your orders as long as you contact us within 24 hours from the date and time the order was submitted to us.

You can contact our customer service department at +603-62596222 for any changes or cancellations.

How we conduct our cancellation and changes:

  • Our production process starts in the morning after your order has been arranged. Cancellations and changes can only be made during a 24-hour period after your order is settled.
  • Address changes are not permitted once the we have shipped your product.
  • We will easily refund your money without any delays when you cancel your order during our 24-hour policy.
  • Under no circumstance can we either refund any money or issue any credits for a credit card purchase if the cancellation or change occurs at any time beyond our 24-hour policy.
  • We care about our customers and always manage to meet our deadlines. Although, on some rare occasions, there may be delays that are caused by out-of-stock materials, shipping delays, temporary factory overload, holidays or other factors that we are not in control. In the event of a known delay and a manufacturer notifies us, you will be contacted that day.
  • We reserve the right to reject any order, at our discretion.

 

INSPECTION OF MERCHANDISE

IMPORTANT: if your merchandise has been damaged in shipment, manufactured incorrectly or has any deficiency, you need to immediately notify us within 14-days after home delivery and we’ll either repair or replace your damaged merchandise for free!

If you fail to announce your damaged merchandise within 14-days, we won’t be responsible for any damages and cannot assure any replacements.