Guarantees & Return Policy
100% Satisfaction GuaranteeWe believe that our customers are the backbone of our business. Therefore, Blindshub’s top priority is to fulfill our customer's orders with guaranteed value and satisfaction.
Our return policy will guarantee you peace of mind without any hassle. You can read the details of our satisfaction guarantee here to ensure your order meets our qualifications.
Measuring your blinds is a walk in the park. You don’t have to worry about improper measurements made by you.
ConfirmFit, a BlindsHub.com exclusive will assure your process with ease and provide warranty. You can read our ConfirmFit warranty policy right here.
CHANGES, CANCELLATIONS, AND REFUNDSOne of our top priority is to manufacture custom made high-quality, durable products that will meet your specification standards. Which is why they’re not applicable for resale in the ordinary course of business.
We advise that you are sure of your decisions before your conclude your purchase in order to avoid any drawbacks. Our customer service will assure you an ease of mind if you decide to change or cancel your orders as long as you contact us within 24 hours from the date and time the order was submitted to us.
You can live chat us for any changes or cancellations.
How we conduct our cancellation and changes:
- Our production process starts in the morning after your order has been arranged. Cancellations and changes can only be made during a 3-hour period after your order is settled.
- Address changes are not permitted once the we have shipped your product.
- We will easily refund your money without any delays when you cancel your order during our 3-hour policy.
- Under no circumstance can we either refund any money or issue any credits for a credit card purchase if the cancellation or change occurs at any time beyond our 3-hour policy.
- We care about our customers and always manage to meet our deadlines. Although, on some rare occasions, there may be delays that are caused by out-of-stock materials, shipping delays, temporary factory overload, holidays or other factors that we are not in control. In the event of a known delay and a manufacturer notifies us, you will be contacted that day.
- We reserve the right to reject any order, at our discretion.
INSPECTION OF MERCHANDISE
IMPORTANT: if your merchandise has been damaged in shipment, manufactured incorrectly or has any deficiency, you need to immediately notify us within 7-days after home delivery and we’ll either repair or replace your damaged merchandise for free!
If you fail to announce your damaged merchandise within 7-days, we won’t be responsible for any damages and cannot assure any replacements.