This blinds blocked almost all lights into the room, fit well & perfect for bathroom windows or even bedrooms windows if light is disturbing sleeps. Overall satisfied with its quality & packaging. This is my 1st blinds purchase with BlindsHub. Customer service support well in guiding me the right blinds type selection & suitability use for the types of windows in different rooms. However, it is kind of irritating & stress after the blinds purchase was made, when we asked for guides in how to dismantle the old blinds, customer service replied that he is only familiar with BlindsHub products & not any other brands blinds. In a way he is right but this reply gives customer an impression that after purchase is made, you are on your own, not even has the initiative to try guide customer on how to get rid of the old one & replaced it with BlindsHub blinds. Prior to purchase, old blinds photo was shown to customer service which he replied it is the same & it is noted in the same chat history. This gives me the assurance that I will not be challenged in getting the old blinds off from the window. But after the purchase was made, the customer service's reply was hurting, disappointing, in a way abandon customer in such. The assistance support in this area is kind of lacking which we hope to see improvement. We buy blinds from BlindsHub not only because of the quality of material, the price but also the quality in customer service too.I still rate this review 5 star but please understand customer's concern especially new customers. Thank you.
Thank you. We strive to serve you better in the future. We are not able to advise you with your old blinds because we are not familiar with the installation setup and how it was installed previously. We will try to improve and update our installation guides by showing generic ways to dismantle old blinds which is not made by us. However, we are pretty confident about our products and quality after your purchase. We are glad that you love your Bira Zebra blinds :) Thank you for shopping at BlindsHub.com
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